Privacy Policy — ttji Online Casino

ttji is committed to protecting the privacy and personal data of every player on our platform. We operate under the regulatory oversight of PAGCOR and comply fully with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

This Policy explains in detail what personal information ttji collects from you, the purposes for which that information is processed, the conditions under which it may be shared with third parties, and the rights you hold as a data subject under Philippine law. We encourage you to read this Policy carefully before using our platform.

ttji acts as the Personal Information Controller (PIC) in respect of all personal data collected through the ttji website and associated mobile platforms. If you have any questions or concerns about how your data is handled, please refer to Section 14 of this Policy for our contact details.

ttji collects personal data that is necessary to provide our gaming services, comply with regulatory obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include, but are not limited to, the following:

ttji collects personal data through the following channels and methods:

• Direct Registration: When you create a ttji account, you provide identity, contact, and financial data directly through our registration form.
• KYC Document Submission: When you submit government-issued identification documents for age and identity verification, we collect the data contained in those documents.
• Deposits and Withdrawals: When you make a financial transaction on ttji using GCash, Maya, BPI, BDO, or Metrobank, relevant transaction data is captured by our payment processing systems.
• Platform Use: As you navigate ttji, play games, and interact with features, our systems automatically log gaming activity, session data, and behavioral patterns.
• Customer Support: When you contact our support team by email or live chat, the content of those communications is recorded and stored.
• Cookies and Tracking Technologies: Our website uses cookies, web beacons, and similar technologies to collect technical and behavioral data. See Section 7 for full details.
• Third-Party Verification Services: In certain cases, we may receive identity or fraud-risk data from third-party KYC and AML service providers engaged to support our compliance obligations.

ttji processes your personal data for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the purposes described below:

• Account Management: To register your account, verify your identity, manage your profile, and maintain accurate records of your account status.
• Service Delivery: To allow you to play games, place bets, deposit and withdraw funds, and access all features of the ttji platform.
• Regulatory Compliance: To fulfill our obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act, including mandatory reporting to regulatory authorities where required by law.
• Age Verification: To confirm that all players are 21 years of age or older, as required by Philippine law for casino-style gambling.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, money laundering, and other illegal or prohibited activities on the platform.
• Responsible Gaming: To monitor gaming patterns for signs of problem gambling and to apply deposit limits, cooling-off periods, or self-exclusion where requested or required.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing Communications (with consent only): Where you have opted in, to send you promotional offers, bonus notifications, and updates about new games or features. You may withdraw consent at any time.
• Platform Improvement: To analyze platform usage patterns, identify technical issues, and improve the overall player experience on ttji.

Under the Philippine Data Privacy Act of 2012, ttji processes your personal data on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform the contract between you and ttji — that is, to deliver the gaming services you have registered to use, including account management, payment processing, and game access.
• Legal Obligation: Processing is required to comply with our legal and regulatory obligations, including PAGCOR licensing conditions, AML reporting requirements, KYC mandates, and data requests from competent Philippine authorities.
• Legitimate Interests: Processing is necessary for the legitimate interests of ttji, including fraud prevention, platform security, responsible gaming monitoring, and business analytics — provided such interests are not overridden by your rights and interests as a data subject.
• Consent: For optional processing activities such as marketing communications and the use of non-essential cookies, we rely on your freely given, specific, and informed consent. You have the right to withdraw this consent at any time without affecting the lawfulness of prior processing.

ttji shares your personal data only in the specific circumstances described below. In all cases, we ensure that recipients are bound by appropriate data protection obligations consistent with this Policy and Philippine law.

• PAGCOR and Regulatory Authorities: We are required by our operating license to share player data with PAGCOR upon request and to report certain transactions and activities as mandated by Philippine gaming and financial regulations.
• Payment Processors: To facilitate deposits and withdrawals via GCash, Maya, BPI, BDO, and Metrobank, we share the minimum necessary financial and identity data with our licensed payment processing partners.
• KYC and AML Service Providers: We engage accredited third-party providers to assist with identity verification, age verification, and anti-money laundering screening. These providers process data strictly on our behalf and under our instructions.
• Game Content Providers: Our third-party game developers may receive anonymized or pseudonymized gameplay data for the purpose of game operation, fairness certification, and technical troubleshooting. They do not receive your full personal profile.
• Law Enforcement and Courts: Where required by a valid legal order, court order, or lawful directive from a Philippine government authority, ttji will disclose personal data as required by law.
• Business Transfers: In the event of a merger, acquisition, or asset sale involving ttji, personal data held by ttji may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

The ttji website uses cookies and similar tracking technologies to deliver a functional, secure, and personalized gaming experience. A cookie is a small text file stored in your browser when you visit a website. We use the following categories of cookies:

You can manage your cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the ttji platform. For full details on the specific cookies we deploy, please contact our support team.

ttji retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Our standard data retention periods are as follows:

• Active Account Data: Retained for the duration of your account's active status on the ttji platform.
• Closed Account Data: Following account closure, personal data is retained for a minimum of five (5) years to comply with PAGCOR record-keeping requirements, AML regulations, and applicable financial laws.
• KYC Documents: Copies of identity documents submitted for verification are retained for a minimum of five (5) years after account closure, as required by PAGCOR and the Anti-Money Laundering Council (AMLC).
• Transaction Records: All deposit, withdrawal, and betting transaction records are retained for a minimum of five (5) years in compliance with AMLA requirements.
• Support Communications: Customer support records are retained for three (3) years following the closure of the relevant support case.
• Marketing Consent Records: Records of your consent or opt-out for marketing communications are retained for as long as is necessary to demonstrate compliance with data protection obligations.

When personal data is no longer required for any lawful purpose, ttji will securely delete or anonymize it in accordance with the NPC's guidelines on data disposal and destruction.

ttji implements industry-standard technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and ttji's servers is encrypted using TLS 1.3 with 256-bit encryption, the same standard used by major Philippine banks.
• Data Encryption at Rest: Sensitive personal data stored in our databases, including financial information and identity documents, is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. Only authorized ttji personnel with a legitimate operational reason are permitted to access player data, and all access is logged and audited.
• Two-Factor Authentication (2FA): ttji offers 2FA for player accounts to provide an additional layer of protection against unauthorized login attempts.
• Penetration Testing: Our platform undergoes regular third-party security audits and penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Data Breach Response: In the event of a personal data breach that poses a risk to your rights and interests, ttji will notify the National Privacy Commission and affected players within 72 hours of becoming aware of the breach, as required by the Data Privacy Act.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ttji. You may exercise any of these rights by contacting our Data Protection Officer at the address provided in Section 14:

ttji will respond to all data subject rights requests within 30 calendar days of receipt. In complex cases, we may extend this period by a further 30 days, with notice provided to you. Please note that certain rights are subject to legal limitations — for example, we cannot erase data that we are legally required to retain for AML or PAGCOR compliance purposes.

If you are a parent or guardian and believe that your child or a minor in your care has registered on ttji or submitted personal data to us, please contact our support team immediately at [email protected]. We take underage access extremely seriously and will act swiftly to resolve the situation and protect the minor's data.

ttji employs age verification technology and manual KYC review processes specifically designed to prevent underage registration. All accounts are subject to age verification before real-money play is permitted.

The ttji platform may contain links to third-party websites or services, including payment gateways and game provider portals. This Privacy Policy applies solely to personal data collected and processed by ttji. We are not responsible for the privacy practices of any third-party website or service, and we encourage you to review the privacy policies of any external sites you visit.

The presence of a link to a third-party site on ttji does not constitute an endorsement of that site's privacy practices or content. If you provide personal data directly to a third-party service — for example, when logging into GCash or Maya — that data is governed by the third party's own privacy policy, not this one.

ttji reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or the features of the ttji platform. When we make material changes to this Policy, we will notify you by email to your registered address and/or by posting a prominent notice on the ttji website at least 14 days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically. Your continued use of the ttji platform after the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree to any changes, you should stop using the platform and contact us to close your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ttji handles your personal data, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing ttji's data protection compliance and is your primary point of contact for all data privacy matters.

You may contact our DPO by email at: [email protected]

Please include "Data Privacy Request" in the subject line of your email, along with your registered account email address, a clear description of your request or concern, and any relevant reference numbers. We will acknowledge your message within one (1) business day and aim to resolve all data privacy matters within 30 calendar days.